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Membership FAQs

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What time period does my dues payment cover?
The ISCD membership term is twelve (12) months from the date that your application is processed. You will receive email and mailed reminders from ISCD in advance of your annual renewal date. Be sure to remain subscribed to ISCD emails to receive these important reminders.

How do I renew my membership?
To renew your dues, log into your online ISCD account at the Log In page. Once signed in, Under the My Memberships tab, you will find the button to renew. Click on the “renew” button and follow the prompts to checkout and complete your transaction.

How do I access the Journal of Clinical Densitometry?
Login to the ISCD website from the Log In button on the top of any page of the website and select “Journal of Clinical Densitometery” from the “Join” drop-down Menu, under the Member Benefits heading.

How do I access my online benefits when I do not know my member number or login information?
If you have forgotten your user information or password, your username is your primary email address. To reset your password, click on the Reset Password link on the Member Login screen, or reach out to us at membership@iscd.org.

My company paid my membership. What happens if I leave my job?
ISCD membership is individual, so your membership follows you. Please make sure to keep your contact information current, especially when changing jobs or addresses. Log in to your account to make changes.

As a new member, when will I receive my ISCD membership card?
Your ISCD membership card is now available on your member profile, under the “My Membership” section, for you to download and print. Membership cards will no longer be mailed to members.

If my membership has lapsed, how can I reactivate it?
Generally, if your membership term has lapsed, and you do not have an open Renewal Invoice in the “My Invoices” section of your profile, you may renew your membership online at our “Join” page or contacting ISCD at 860-259-1000 to pay your dues and renew your membership over the phone.

How do I update my personal and contact information with ISCD?
You can log in to your profile at the ISCD Website using the Log In button on the top of the page. You can edit your personal and company information within your online profile by navigating to “My Profile.” We have a helpful How-To section on the website specifically for navigating and editing your “My ISCD” profile.

Does ISCD offer a discount when I retire?
Our membership model offers tiered membership packages with more affordable options that correspond to specific member benefits. We are hopeful that with these options available, members will maintain their engagement with ISCD when they retire.

Can I obtain a refund for an unused portion of my membership dues?
No, membership dues are not refundable.

Can I deduct the cost of membership from my taxes?
Dues to the ISCD are not deductible as a charitable contribution but may be deductible as an ordinary and necessary business expense. Consult your tax advisor for details.

Have a question you don’t see here?

Contact Malley O’Shea, Director of Marketing, Communications and Membership
860.259.1000 (Ext. 101)
via e-mail at membership@iscd.org

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